OSP: The Voice - blog case study

The Voice CSP: case study blog tasks


Language and contexts

Homepage

Go to the Voice homepage and answer the following:

1) What news website key conventions can you find on the Voice homepage?

The Voice homepage follows standard news website conventions. It features a masthead with the Voice logo, a clear and accessible top menu bar, a search function, and multiple news stories arranged across the page. The overall layout mirrors that of mainstream news sites, establishing its credibility as a professional publication.

2) What are some of the items in the top menu bar and what does this tell you about the content, values and ideologies of the Voice?

The top menu includes sections such as Opinion and Faith. The Opinion section provides a platform for diverse perspectives within the Black British community, helping to challenge “double consciousness” and promote authentic representation. The Faith section reflects the values of an audience likely rooted in cultural and spiritual traditions, possibly appealing to older generations who have grown up with The Voice since its early years in the 1980s and 1990s.

3) Look at the news stories on the Voice homepage. Pick two stories and explain why they might appeal to the Voice's target audience. 

One story that would appeal to The Voice’s target audience is “Top Jamaican diplomat and acting legend join fight to save Black Britons affected by sickle cell.” This story highlights activism and support for the Black British community, addressing a health issue that disproportionately affects Black people. By focusing on prominent Black figures taking action, The Voice celebrates representation, empowerment, and community care; values that align closely with the paper’s mission.

Another story, “Anne Mensah, Kanya King among the winners at this year’s Black British Business Awards,” would also attract readers. It celebrates professional achievement and success within the Black community, offering inspiration and positive role models. For The Voice’s audience, these stories provide both recognition and pride, countering negative stereotypes often found in mainstream media.

4) How is narrative used to encourage audience engagement with the Voice? Apply narrative theories (e.g. Todorov equilibrium or Barthes’ enigma codes) and make specific reference to stories on the homepage and how they encourage audiences to click through to them.

The Voice engages audiences through narrative techniques like Barthes’ enigma codes and Todorov’s equilibrium. Headlines create mystery and provoke questions that draw readers in, while stories of tragedy and community response follow a disruption-to-resolution structure that builds empathy. Together, these techniques turn real events into powerful narratives of struggle and resilience, encouraging readers to click through and engage emotionally.


Lifestyle section

Now analyse the Lifestyle section of the Voice and answer the following:

1) What are the items in the sub-menu bar for the Lifestyle section and what does this suggest about the Voice audience?

The sub-menu includes Fashion & Beauty, Food, Health & Wellbeing, Relationships, and Travel. These topics reflect a culturally aware audience with interests in personal development, wellness, and identity. The Travel section, in particular, reflects Paul Gilroy’s ideas about diasporic identity and the “liquidity of culture,” showing how the Black British experience extends globally.

2) What are the main stories in the Lifestyle section currently?

The main stories in The Voice Lifestyle section include:

Community – Urban Synergy continues to open doors, celebrating a grassroots charity empowering young people.

Business – In review: Black Tech Fest 2025, highlighting Black innovation in technology.

Culture and Joy – Black joy takes centre stage at ‘The Sitdown UK’, showcasing positive expressions of Black identity.

Health & Wellbeing – Stars unite at Black Women Rising’s first Awareness Luncheon, promoting awareness of cancer within the Black community.

Fashion & Beauty – World Afro Day does breakfast at Parliament and World Afro Day targets official Guinness World Record attempt, both celebrating natural hair and cultural pride.

Food – It’s Delish, Food in a Patois style, and Afrikana on the rise, which all spotlight Black culinary creativity and entrepreneurship.

Travel – Barbados beyond the beaches and Africa Travel Connect: A bold vision for tourism, promoting diasporic connection and global Black excellence.

3) Do the sections and stories in the Voice Lifestyle section challenge or reinforce black stereotypes in British media?

The stories challenge stereotypes traditionally seen in British media. Rather than focusing on deficit narratives like crime or hardship, The Voice’s Lifestyle section celebrates achievement, culture, and empowerment.

Features like Black Tech Fest 2025 and Urban Synergy continues to open doors highlight success and leadership, opposing the stereotype of underachievement.

Pieces such as Black joy takes centre stage and World Afro Day promote positive identity, pride, and unity, rejecting negative portrayals of Blackness.

Even health stories like Black Women Rising’s Awareness Luncheon frame vulnerability through community strength and resilience, rather than victimhood.

Overall, The Voice uses Lifestyle coverage to reclaim representation, offering empowering narratives that normalise success, wellbeing, and joy within the Black British community.

4) Choose two stories featured in the Lifestyle section – how do they reflect the values and ideologies of the Voice?

''Black joy takes centre stage at ‘The Sitdown UK"

This story embodies The Voice’s commitment to celebrating Black culture and positivity. By spotlighting an event dedicated to joy and creativity, it reflects the paper’s ideology of upliftment and community pride. It positions Black identity as multifaceted and vibrant, countering the often negative framing of Black experiences in mainstream media.

''Urban Synergy continues to open doors''

This article reflects The Voice’s value of community empowerment and representation. It celebrates a grassroots organisation helping young people access opportunities, reinforcing The Voice’s belief in education, mentorship, and social mobility. The story promotes collective responsibility and long-term change, central to the paper’s mission of advocating for the Black British community.


Feature focus

1) Read this Voice opinion piece on black representation in the tech industry. How does this piece reflect the values and ideologies of The Voice?

This article highlights the importance of diversity and inclusion in technology, aligning with The Voice’s mission to celebrate Black innovation and push for equality in underrepresented industries. It reinforces the idea that progress requires both representation and collaboration within British society.

2) Read this feature on The Black Pound campaignHow does this piece reflect the values and ideologies of The Voice?

The Black Pound feature emphasises community support and economic empowerment. By discussing how Black entrepreneurs face barriers to funding, it calls for collective action to support Black-owned businesses further aligning with The Voice’s wider goal of uplifting and strengthening the Black British community.

3) Read this Voice news story on Grenfell tower and Doreen Lawrence. How might this story reflect the Voice’s values and ideologies? What do the comments below suggest about how readers responded to the article? Can you link this to Gilroy’s work on the ‘Black Atlantic’ identity?

This story reflects The Voice’s commitment to addressing racial injustice and holding institutions accountable. The mixed audience reactions, some agreeing, others challenging the claim of racism show an active, critical readership. Linked to Gilroy’s Black Atlantic identity, it highlights the ongoing struggle against racism and the normalisation of racial inequalities in British society.


Social and cultural contexts - 40 Year of Black British Lives

Read this extract from The Voice: 40 Years of Black British Lives on rapper Swiss creating Black Pound Day (you'll need your Greenford Google login to access the document). Answer the following questions:

1) What is Black Pound Day?

Black Pound Day encourages people to support Black-owned businesses, both locally and online, helping to strengthen communities that have been historically underfunded and marginalised.

2) How did Black Pound Day utilise social media to generate coverage and support? 

Social media, especially Twitter, played a key role. The campaign gained traction through celebrity endorsements and quickly became a trending topic, showing how digital activism can amplify social causes.

3) How do events such as Black Pound Day and the Powerlist Black Excellence Awards link to wider social, cultural and economic contexts regarding power in British society?  

Both events highlight systemic inequality while celebrating Black excellence. They challenge existing power structures by giving visibility and recognition to Black professionals and entrepreneurs within British society.


Audience

1) Who do you think is the target audience for the Voice website? Consider demographics and psychographics.

The target audience is likely aged 25 and over, though many readers may be older. The audience is primarily working to middle class, urban-based (especially in London), and socially conscious. Psychographically, they could be described as Strugglers or Resigned Reformers, individuals seeking representation, identity, and empowerment.

2) What audience pleasures are provided by the Voice website? Apply media theory here such as Blumler and Katz (Uses & Gratifications).

Applying Blumler and Katz’s Uses and Gratifications theory, the website offers personal identity and surveillance pleasures. Readers can see their culture and community represented, while staying informed about issues that affect them directly.

3) Give examples of sections or content from the website that tells you this is aimed at a specialised or niche audience.

Many headlines explicitly reference “Black men” or “Black women,” showing that the publication serves a niche audience seeking representation in British media.

4) Studying the themes of politics, history and racism that feature in some of the Voice’s content, why might this resonate with the Voice’s British target audience?

These themes speak to shared experiences of inequality and cultural pride. By addressing them, The Voice helps readers feel connected, informed, and motivated to engage in social change.

5) Can you find any examples of content on the Voice website created or driven by the audience or citizen journalism? How does this reflect Clay Shirky’s work on the ‘end of audience’ and the era of ‘mass amateurisation’?

Coverage of the Chris Kaba case was shaped by community activism and public response, reflecting Clay Shirky’s idea of the “end of audience.” Instead of passively consuming media, readers contribute to the narrative through protests and social engagement.

Representations

1) How is the audience positioned to respond to representations in the Voice website?

The Voice positions its readers to feel proud, informed, and connected. It celebrates Black achievements and promotes unity within the community.

2) Are representations in the Voice an example of Gilroy’s concept of “double consciousness” NOT applying?

Yes. The Voice offers a confident, positive Black identity that doesn’t rely on white validation, meaning Gilroy’s concept of “double consciousness” is resisted or transcended.

3) What kind of black British identity is promoted on the Voice website? Can you find any examples of Gilroy’s “liquidity of culture” or “unruly multiculturalism” here?

The Voice promotes a global, diasporic Black identity that celebrates achievements across nations, an example of Gilroy’s “liquidity of culture.”

4) Applying Stuart Hall’s constructivist approach to representations, how might different audiences interpret the representations of black Britons in the Voice?

Black readers may see empowerment and cultural pride, while non-Black audiences might interpret the content as educational or awareness-raising, offering insight into experiences beyond their own.

5) Do you notice any other interesting representations in the Voice website? For example, representations or people, places or groups (e.g. gender, age, Britishness, other countries etc.)

The Voice often portrays white institutions critically, for example, when reporting on racism or injustice which reflects its role as a counter-hegemonic voice challenging mainstream narratives.


Industries

1) Read this Guardian report on the death of the original founder of the Voice. What does this tell you about the original values and ideologies behind the Voice brand? 

Val McCalla founded The Voice to give a platform to Black Britons born and raised in the UK who had been excluded from mainstream media. His goal was to offer “a voice to the voiceless.”

2) Read this history of the Voice’s rivals and the struggles the Voice faced back in 2001. What issues raised in the article are still relevant today? 

Racial inequality and distrust between Black communities and the police remain ongoing concerns, showing how some systemic issues have persisted over decades.

3) The Voice is now published by GV Media Group, a subsidiary of the Jamaican Gleaner company. What other media brands do the Gleaner company own and why might they be interested in owning the Voice? You'll need to research this using Google/Wikipedia or look at this Guardian article when Gleaner first acquired The Voice.

The Gleaner, which owns outlets such as The Star, Power 106FM and FAME 95FM, benefits from expanding its audience internationally. Owning The Voice strengthens cultural and media links between Jamaica and the UK, enhancing the brand’s global influence.

4) How does the Voice website make money?

It generates income through advertising, sponsored content (e.g. hair transplant promotions), subscriptions to the print edition, and reader donations.

5) What adverts or promotions can you find on the Voice website? Are the adverts based on the user’s ‘cookies’ or fixed adverts? What do these adverts tell you about the level of technology and sophistication of the Voice’s website?

The adverts, such as those for hair transplants, suggest a relatively niche audience and limited use of algorithmic targeting. This indicates a smaller-scale operation compared to mainstream digital news outlets.

6) Is there an element of public service to the Voice’s role in British media or is it simply a vehicle to make profit?

Yes. While privately owned, The Voice plays a vital public service role by representing communities often ignored by mainstream media and amplifying their stories.

7) What examples of technological convergence can you find on the Voice website – e.g. video or audio content?

The Voice integrates video content and links to YouTube, using multimedia to enhance storytelling and audience engagement.

8) How has the growth of digital distribution through the internet changed the potential for niche products like the Voice?

Online platforms have allowed The Voice to reach wider audiences at lower costs, overcoming the limitations of print distribution and connecting with younger readers through social media.

9) Analyse The Voice’s Twitter feed. How does this contrast with other Twitter feeds you have studied (such as Taylor Swift)? Are there examples of ‘clickbait’ or does the Voice have a different feel?

With around 53,000 followers, The Voice’s Twitter has a modest following compared to celebrities like Zendaya. Its content focuses on news and advocacy rather than entertainment, with minimal clickbait and more informative, community-driven posts.

10) Study a selection of videos from The Voice’s YouTube channel. What are the production values of their video content?

Production quality varies: some videos are high-definition with clear audio, while others show more basic editing and sound. Despite this, the content remains authentic and relevant, prioritising message and representation over polish.


A/A* Extension tasks

Read Factsheet #272 on Nationhood, Britishness and Identity. This explores the work of Paul Gilroy in more detail and will be very useful in writing about The Voice. It also has an excellent example of how to apply these ideas to a media text.

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